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Fire & Water - Cleanup & Restoration

Employee of the Month - Mike H.

9/7/2021 (Permalink)

Every single month, we have a reason to celebrate. That’s because we take the time to honor and celebrate a member of our team who has exemplified the care, empathy and thoroughness that we strive to embody here at SERVPRO of West Seneca/Lancaster.

In September of 2021, that team member was none other than Mike Hofner, one of our longtime reconstruction specialists.

Truth be told, Mike Hofner gets nominated nearly every single month for the incredible work that he does with our reconstruction team. He is well-known not only for his attention to detail, but for how seriously he takes his responsibility for helping home and business owners get their lives back together after a disaster.

This month was no different. Mike Hofner was nominated after receiving a series of glowing praises from a customer who had suffered a garage fire. After finishing the scoped work that we’d agreed upon with the customer, Mike stayed after hours, at no extra charge, to help her to tidy up, including changing out some fluorescent light bulbs and tidying up.

We weren’t surprised to hear that Mike had done this, but we couldn’t be more proud. Thanks, Mike!

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