The Parking Pass
We’re not sure if this is a little bit too “inside baseball” for the blog, but we found it so amusing and telling about the culture here at SERVPRO of West Seneca/Lancaster that we wanted to share.
A few months back, we awarded one of our favorite team members, Chuck, with the coveted “Employee of The Month” designation. It’s something we take very seriously here, and something that Chuck absolutely deserved due to his incredible customer service.
Chuck has an incredible sense of humor, and he immediately took the opportunity to show it. One of the first things he did was grab his car, back it into the owner’s parking spot, and make a handmade sign that said “Employee of The Month” which he stuck under his windshield wiper.
We weren’t sure if this were a lesson in ambition or a total mistake until the owner showed up and immediately starting laughing. She loved his gumption and the first thing she did was make him a proper, laminated “Employee of The Month” parking pass to use all month long.
Disaster restoration is a tough business, and we’re proud to say that we not only do it well, but we have fun together, too.