Recent Posts

Why Choose SERVPRO of West Seneca/Lancaster?

9/27/2019 (Permalink)

living room destroyed by fire black walls When fire and/or water damage devastates your home, choose the professionals at SERVPRO of West Seneca/Lancaster

Why should you choose SERVPRO of West Seneca/Lancaster? Is it because we are available 24/7 every day of the year? Or because we are the number 1 Restoration company in the area? Or because we can handle any size disaster? All of those things are great, but the reason why you should choose SERVPRO of West  Seneca/Lancaster is because of the people who work here. Our staff is dedicated to getting you and your home back to normal after a disaster. Our staff cares about you, and your experience working with us. Our office staff will guide you through the entire process, and answer any questions you may have. You will know who is walking in and out of your home every day, and can expect updates through the entire job. Our expert technicians can answer questions you may have while onsite, and treat you and your home like it is their own. We understand that this is a stressful time for you, and we strive to make it the best experience possible.

So, when it comes time to trust a company to handle your fire and/or water damage, choose the company that cares. Choose SERVPRO of West Seneca/Lancaster. Please call our office at (716) 674-1103 to make your fire and/or water damage, “Like it never even happened."

The Number 1 Restoration Company in WNY

9/27/2019 (Permalink)

green servpro truck parked in front of house with block of text in front of it Only the professionals at SERVPRO of West Seneca/Lancaster can make fire & water damage, "Like it never even happened".

Fire and/or water damage can be devastating to deal with. Not only is your life put on hold, but the stress that comes with it can be overwhelming. So, when fire and/or water damage happens to you, trust the experts at SERVPRO of West Seneca/Lancaster to make it, “Like it never even happened”.

Our professional technicians have the proper training and equipment to handle any size disaster that may arise, and know how to mitigate the damage quickly in order to prevent further damage from occurring.

Our technicians are available 24/7, because fire and/or water damage rarely happens within normal business hours. And, we guarantee that someone will be onsite within 2 hours of you notifying our office of a loss to begin assessing the damage. If you experience fire and/or water damage give the experts at SERVPRO of West Seneca/Lancaster a call at (716) 674-1103 immediately.

Gym Floors Are No Match For SERVPRO of West Seneca/Lancaster!

8/20/2019 (Permalink)

The thought of losing the brand, new wood gym floor can be overwhelming. Don't stress and call the experts at SERVPRO West Seneca/Lancaster.

We’ve seen it before, a school finishes putting in a brand new gym floor, and then disaster strikes! Flooding occurs and then, BAM the new gym floor seems ruined. However, SERVPRO of West Seneca/Lancaster is here to tell you that is not the case! We have the technology and knowledge to save that water damaged gym floor, and restore it to preloss condition. That’s right, we can restore water or fire damaged wood flooring in your Buffalo, NY commercial property, school or business.

Our skilled technicians use a paneling system that creates a vacuum suction, pulling the moisture out of the hardwood. The sooner this paneling system is put into the place, the better chance there is for restoring your hardwood flooring. They then tent the paneling with plastic and utilize air movers and commercial dehumidifiers to pull out the remaining moisture. So, the next time you find your commercial wood floor under water, give the experts at SERVPRO of West Seneca/Lancaster a call at (716) 674-1103.

Faster To Any Size Disaster!

7/24/2019 (Permalink)

Here is our Training Supervisor Taylor Braun educating our crew on the latest advances in the restoration industry.

When storm time hits here at SERVPRO of West Seneca/Lancaster, we know time is of the essence. It is important for everyone on our crew to be on the same page, and be able to go into action immediately. That is why proper training is a key factor during storm time. Our Training Supervisor Taylor Braun works with our crew every Monday at our weekly meeting, to ensure that they know and understand all the latest restoration techniques.

That way, when storm time hits, they are able to make your water damage, “Like it never even happened.” faster. Our crew understands that in order to accomplish this, they must work efficiently and quickly. Also, because we are a part of the SERVPRO Franchise should we need it, we have access to equipment from over 1,700 other franchises across the United States and Canada.

That really makes us faster to any size disaster. So, if you experience water damage from a severe storm, please call our office at (716) 674-1103 today!

The Right Certifications Matter

7/24/2019 (Permalink)

Each one of our professional technicians must obtain, and maintain a IICRC Certification.

In order to make sure that we are faster to any size disaster during storm time, all of our technicians must be IICRC certified. The Institute of Inspection, Cleaning and Restoration Certification creates the standards for the restoration industry, as well as provides training and certification to restoration companies. So what does it mean when we say SERVPRO of West Seneca/Lancaster is an IICRC Certified Firm? Well, it means that we must:

  • Present accurate information to consumers and conduct business with honesty and integrity.
  • Require a technician on all jobs who has been formally trained and passed all required tests.
  • Require a continuing education program to keep technicians up to date on the latest changes in the restoration industry.
  • Maintain liability insurance to protect all parties in the event of an accident.
  • Maintain a written complaint policy and agree to the Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC has set the standards in the restoration industry for years. We are proud to follow the protocols and procedures they have created. Every five years the IICRC reviews and revises their standards, making sure that only the most effective procedures are being used.

Therefore, trust the team at SERVPRO of West Seneca/Lancaster to help you with any water damage caused from a storm.

Emergency Planning: Flooding Edition

7/19/2019 (Permalink)

It is important to stay safe during a flood. Follow these action steps to keep you and you're family safe.

We’ve talked about why you should never clean up after a flood, but what about what should you do during a flood? Believe it or not, floods are the most common natural disaster in the United States and WNY is not immune to this type of disaster. We have seen flooding all over WNY. From Silver Creek and Gowanda, to West Seneca and South Buffalo, flooding does not discriminate where it will strike.

More recently, we have seen flash flooding in Ellicottville and Little Valley. So, it is important to understand the proper safety precautions you should take during a flood.

According to you:

  • Depending on where you are, and the impact and warning time of flooding, go to the safe location that you have previously determined.
  • If told to evacuate, do so immediately. Remember to NEVER drive around barriers, they are there to safely direct traffic out of flooded areas.
  • Listen to EAS, NOAA Weather Radio, or local alerting systems for current emergency information and instructions.
  • Stay off bridges over fast moving water.
  • If your vehicle is trapped in rapidly moving water, then stay inside. If water is rising inside the vehicle, then seek refuge on the roof.
  • If trapped in a building, then go to its highest level. Do not climb into a closed attic. You may become trapped by rising floodwater. Only go to the roof if necessary. Once you are there, signal for help.

Remember to listen to authorities to determine when it is safe to go home. Never touch electrical equipment when wet, and do not wade in flood waters as there could be snakes, other animals, and dangerous debris floating around. Be sure to check out for more important safety tips and procedures on flooding.

All Hands On Deck During Storm Season

7/19/2019 (Permalink)

When we say, "all hands on deck" we mean EVERYONE helps out.

When a wide spread, severe storm hits our WNY area it is no surprise that we see an influx in calls. Heavy rains can cause sump-pumps to back up or overflow, foundations to leak or several other events that cause significant water damage to your home. So, when storm time hits the Lancaster and West Seneca area it’s all hands on deck here at SERVPRO of West Seneca/Lancaster.

What do we mean when we say, “all hands on deck”? We mean that EVERY ONE in the company is pulled to help. That’s right, from Lyn and Thom Braun (the owner’s), to our Marketing Department of Jocelin and Emily, everyone helps field calls, assist with pack-outs and etc. That is because we know how much time matters when dealing with water damage.

Therefore, SERVPRO of West Seneca/Lancaster puts all hands on deck to be faster to any size disaster and make it, “Like it never even happened”.

If you experience damage from a storm this summer, please don’t hesitate and call our office at (716) 674-1103.

Why You Should NEVER Clean Up After A Flood. Leave It To The Professionals

7/17/2019 (Permalink)

Flood waters may be grossly contaminated. That is why you should leave the clean up to SERVPRO of West Seneca/Lancaster.

All the rain our area has been experiencing lately puts us at risk for potential flooding. Here at SERVPRO of West Seneca/Lancaster we understand just how devastating a flood can be in your WNY home or business. We also know how dangerous cleaning up yourself after a flood can be.

Flood waters can be seriously contaminated with bio hazardous contaminates that can put you and your family’s health at risk! It is so important that you never try to cleanup yourself after a flood. Let a professional and experienced company like SERVPRO of West Seneca/Lancaster do the mitigation and restoration work for you. Our skilled technicians have the knowledge and the equipment to properly, and safely clean, sanitize and dry your home after a WNY flood.

In addition to safely handling these grossly contaminated waters, our professional technicians also know how to look for hidden water damage that may not be visible to the naked eye. Our crews utilize special equipment like infrared cameras, water meters (both invasive and non-invasive) and industrial size air movers to make sure your home or business is properly dried. SERVPRO of West Seneca/Lancaster understands that if the water damage is not properly taken care of immediately, it puts your home and belongs at risk for further damage.

So if you should experience a flood this summer call the experts at SERVPRO of West Seneca/Lancaster at (716) 674-1103 to make it, “Like it never even happened."

Restoring Vs. Replacing Your Fire Damaged Items

7/15/2019 (Permalink)

Let SERVPRO of West Seneca/Lancaster restore your belongings, instead of replacing them.

A common misconception that we see in our industry is that after a fire loss, it is less expensive to replace contents instead of restoring them. As a leader in the Fire Restoration Industry, SERVPRO of West Seneca/Lancaster is here to tell you that this statement is FALSE. Our skilled technicians are trained to see beyond this common misconception, and restore your valuables/contents to preloss condition.

The mitigation process after a fire loss yields excellent results at a cost effective price. The mitigation stops additional damage from occurring and reduces the loss, while the restoration process puts the items back to their preloss condition. For the best results, the mitigation process should begin as soon as possible (within 24 hours preferably). In order to guarantee the removal of smoke odor, all of the contaminated areas need to be cleaned, deodorized and possible sealed (where applicable). As well as all odor particles, whether airborne or absorbed, need to be neutralized. It’s important to note that some items, such as family air looms and photos, cannot be replaced. Thus, one more reason why restoring can be better than replacing after a fire loss.

So if your home experiences a fire, don’t believe the misconception that everything needs to be replaced. Let the experts at SERVPRO of West Seneca/Lancaster help restore your valuables and make it, “Like it never even happened."

Do You Have Fire Damaged Documents? We Can Restore That

7/15/2019 (Permalink)

Don't stress over fire damaged documents, we can restore those.

Picking up the pieces after a fire/water loss can be overwhelming and stressful. Realizing that your documents have been damaged from the loss is even worse! But good news, SERVPRO of West Seneca/Lancaster is always, “Here to help” and we can restore your fire/water damaged documents. We understand that there are several documents, whether they are for residential or commercial use, are important to you and cannot be replaced. These documents may even contain sensitive information that should not, or cannot be shared. Our Technicians are HIPAA compliant and are trained how to deal with sensitive information so they can handle these sensitive situations.

 SERVPRO of West Seneca/Lancaster has a special process to handle fire and/or water damaged documents. We can pull the moisture and odor out using freeze-drying technology. However, it is important to start this process as soon as possible (if not immediately). So, if you have documents that are affected by fire and/or water we recommend that you put them in the freezer immediately, and call our office at (716) 674-1103. This service has helped several doctor’s offices and schools that are required to keep a paper copy of documents. So if you have documents that suffered water and/or fire damage let the experts at SERVPRO of West Seneca/Lancaster make it, “Like it never even happened."