SERVPRO of West Seneca / Lancaster Employee Photos

Man and woman smiling, holding award.

Thom and Lyn Braun, Owners

Thom and Lyn Braun are the proud owners of SERVPRO of West Seneca/Lancaster.

With backgrounds in general construction and management they have great passion for their business and the Western New York Community.

Their favorite part about SERVPRO is the opportunity to help those in times of crisis.

Thom enjoys golfing and Lyn is a CrossFit enthusiast as well as President of The Lake Erie Seaway Trail.

Travis Braun, Operations Manager

Travis has been a part of SERVPRO since before he could even drive the trucks, during his school summer vacations. His field experience has now made his office and estimating work even more enjoyable.  That along with continued education has given him the tools he needs to succeed. His favorite part of SERVPRO is bringing the industry knowledge and technological advancement to their customers.

Travis enjoys working out and vacationing to new places when he can.

Chris Ferguson, Production Manager

Chris began with SERVPRO in 2003 as a Technician Assistant and is now the Production Manager / Estimator. Through the years Chris has seen a little bit of everything. Moving through the ranks has provided Chris with knowledge from all aspects of the industry. His favorite part of working for SERVPRO is the opportunity to problem solve and overcome the challenges presented in each job to maintain customer trust and satisfaction. Chris enjoys music, hiking with his dog, and any free time he can spend at the beach.

Dan Duggan, Construction Manager

Dan has been with at SERVPRO since 2012. He has over 20 years experience in residential and commercial remodeling. Dan and his crew handle the rebuild end of a loss. It is very gratifying working on a customer's home to make it "Like it never even happened."

In his free time he likes to play golf, volleyball, and bowling. Dan also enjoys camping with his family and dog, Toby.

Man standing in front of SERVPRO 2020 Vision poster.

Mike Yeager, Technician Manager

Mike has been with SERVPRO since 2012 starting out as a technician and quickly taking on greater responsibilities to become a technician manager. Mike excels in coordinating complex losses with residential and commercial customers. 

Mike is certified in IICRC Water Damage Restoration, Applied Structural Drying, NYS Mold Remediation, Lead Abatement, Confined Space Rescue, and ETCP. 

Mike enjoys golfing and spending time with his wife and young son, Jordan.

Employee Training Certification Program (ETCP):

Employee Certification Training Program (ECTP) is a training system designed to train employees to provide superior service.

Topics: Water Mitigation Fire Restoration Mold Remediation Duct Cleaning Soda Blasting Carpet Cleaning Upholstery Blood Borne Pathogens

Man standing in front of 2020 Vision Poster and American flag.

Nick Glovack, Technician Manager

Nick has been with SERVPRO since 2010. He enjoys the comraderie of working with a team to help homes and businesses in their times of need. 

Nick is certified in IICRC Water Damage Restoration, NYS Mold Remediation, Lead Abatement, and ETCP.

Nick enjoys bowling and hiking in his free time.  

Employee Training Certification Program (ETCP):

ECTP is a training system designed to train employees to provide superior service.

Topics: Water Mitigation Fire Restoration Mold Remediation Duct Cleaning Soda Blasting Carpet Cleaning Upholstery Blood Borne Pathogens

Woman standing in front of SERVPRO truck holding a dog.

Nikki Braun, HR/Payroll Manager

Nikki Braun has been with SERVPRO since 2010. She excels at navigating the complex world of HR, payroll and benefits to make sure that all employees are well taken care of. When she’s not working, you can find her out on the town or relaxing with her dogs.

Man in green SERVPRO polo standing in front of 2020 Vision poster.

Dan Bauer, Marketing Manager

Dan started with SERVPRO in 2020, bringing years of enterprise-level sales and marketing experience to the company. He's passionate about connecting SERVPRO with people in need and making sure that we do everything we can to help.

When he's not working, he's out walking with his two dogs, Ziti and Homer.

Woman wearing a SERVPRO fleece.

Sandy Queeno, Office Manager

With over two decades of administrative and management experience, along with 12 years of experience as a volunteer firefighter, Sandy brings an enormous amount of experience and empathy to her role as Office Manager. She's consistently blown away by our production team's ability to make a disaster "Like it never even happened." 

Outside of work, Sandy enjoys a wide variety of activities depending on the season, including photography, camping, kayaking and bowling.

Male SERVPRO technician smiling at the camera.

Mike Michael

Certified Technician

Employee Training Certification Program:

Employee Certification Training Program (ECTP) is a training system designed to train employees to provide superior service.

Topics Include: Water Mitigation, Fire Restoration, Mold Remediation, Duct Cleaning, Soda Blasting, Carpet Cleaning, Upholstery, and Blood Borne Pathogens

Male SERVPRO technician in front of van smiling at the camera.

Taylor Braun

Certified Technician

Employee Training Certification Program:

Employee Certification Training Program (ECTP) is a training system designed to train employees to provide superior service.

Topics Include: Water Mitigation, Fire Restoration, Mold Remediation, Duct Cleaning, Soda Blasting, Carpet Cleaning, Upholstery, and Blood Borne Pathogens

Male SERVPRO technician with a beard smiling at the camera.

Jake Stubley

Jake Stubley



Certified Technician

Employee Training Certification Program:

Employee Certification Training Program (ECTP) is a training system designed to train employees to provide superior service.

Topics Include: Water Mitigation, Fire Restoration, Mold Remediation, Duct Cleaning, Soda Blasting, Carpet Cleaning, Upholstery, and Blood Borne Pathogens

Male SERVPRO technician smiling at the camera.

Devin Sobierja

Certified Technician

Employee Training Certification Program:

Employee Certification Training Program (ECTP) is a training system designed to train employees to provide superior service.

Topics Include: Water Mitigation, Fire Restoration, Mold Remediation, Duct Cleaning, Soda Blasting, Carpet Cleaning, Upholstery, and Blood Borne Pathogens

Male SERVPRO technician smiling at the camera.

Chuck Stevens

Certified Technician

Employee Training Certification Program:

Employee Certification Training Program (ECTP) is a training system designed to train employees to provide superior service.

Topics Include: Water Mitigation, Fire Restoration, Mold Remediation, Duct Cleaning, Soda Blasting, Carpet Cleaning, Upholstery, and Blood Borne Pathogens

Male SERVPRO technician in a close up smiling at the camera.

Chris Fallon

Certified Technician

Employee Training Certification Program:

Employee Certification Training Program (ECTP) is a training system designed to train employees to provide superior service.

Topics Include: Water Mitigation, Fire Restoration, Mold Remediation, Duct Cleaning, Soda Blasting, Carpet Cleaning, Upholstery, and Blood Borne Pathogens

Male SERVPRO technician in glasses and hat smiling at the camera.

Mike Hofner

Reconstruction Specialist

Mike is a self proclaimed "Jack of all Trades" who has been with SERVPRO since 2015. He enjoys the constant change of pace from day to day. 

Mike spends his free time hiking, camping, golfing, and working on car.

Blonde male employee smiling in front of green SERVPRO truck.

Michael Place

Certified Technician

Employee Training Certification Program:

Employee Certification Training Program (ECTP) is a training system designed to train employees to provide superior service.

Topics Include: Water Mitigation, Fire Restoration, Mold Remediation, Duct Cleaning, Soda Blasting, Carpet Cleaning, Upholstery, and Blood Borne Pathogens

Male employee with short black hair smiling in front of a 2020 Vision poster.

Felix Yager

Reconstruction Specialist

Felix has been a key member of our reconstruction team since January of 2019. He excels at all phases of the reconstruction process, especially demolition. When he's not at work, he loves soccer (both playing it and watching it).

Male SERVPRO technician smiling at the camera.

Scott Bove

Certified Technician


Scott has been with SERVPRO® of The Southtowns since 2020. Outside of work, he enjoys playing football and basketball, as well as hanging out with his dog.

Woman in a teal sweater.

Sherry Smith, Office Administrator

Sherry joined the team in February of 2021 and immediately put her customer care and logistical skills to work as our newest Office Administrator. When she's not at work, Sherry can often be found camping with her friends and running the cornhole board.

Smiling male SERVPRO technician.

Ed Weichmann

Certified Technician

Ed joined the team in April of 2021 and quickly distinguished himself as a hard worker and a positive presence on any job. In his free time, he enjoys riding 4-wheelers and cheering on the Raiders.

Bearded male SERVPRO technician

Nate Smith

Certified Technician

Nate joined the team here in Western New York after years of experience working with SERVPRO down in Tennessee. Outside of work, he keeps busy raising pigs and dirt track racing.