Fire Damage Emergency Tips

What you can do until help arrives

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What happens after a fire can be critical to your home, family and belongings. But, above ALL else, everyone’s safety is top priority. After everyone has made it safely outside the building, SERVPRO of West Seneca/Lancaster recommends:

  • Contact family/friends to let them know you are okay.
  • If you live in a rental property, contact your Landlord or Owner.
  • Ensure your property is secured.
  • If you can, SAFELY take pictures of the damage.
  • NEVER go inside a building that was on fire until it is deemed safe by the Fire Department.
  • Notify your insurance company or agent.
  • Contact the local authorities to let them know your property is temporarily vacant.
  • If needed, contact the local Red Cross at (716) 886-7500 to help you find shelter, food, supplies and clothing.
  • Contact SERVPRO of West Seneca/Lancaster to begin the mitigation process as soon as possible at (716) 674-1103.

Remember, everyone’s safety is top priority! The experts at SERVPRO of West Seneca/Lancaster are trained to handle these sensitive situations with care and compassion. We will assist you through the whole process and work with your insurance company directly, giving you one less thing to worry about.

Have Smoke or Fire Damage? Call (716) 674-1103

What To Do After A Fire

  • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets.
  • Keep hands clean so as not to further soil upholstery, walls and woodwork.
  • Place clean towels or old linens on rugs, upholstery and carpet traffic areas.
  • If electricity is off, empty freezer and refrigerator and prop doors open.
  • Clean and protect chrome with light coating of petroleum jelly or oil.
  • Wash houseplants on both sides of leaves.
  • Change HVAC filter.
  • Tape double layers of cheesecloth over air registers.

What NOT To Do After A Fire

  • Don't attempt to wash any walls or painted surfaces or shampoo carpet or upholstery without contacting us.
  • Don't attempt to clean any electrical appliances that may have been close to fire, heat or water without consulting an authorized repair service.
  • Don't use any canned or packaged food or beverages that may have been stored near the fire, heat or water.
  • Don't turn on ceiling fixtures if ceiling is wet. The wiring may be damaged.
  • Don't send garments to an ordinary dry cleaner. Improper cleaning may set smoke odor.